What to do with unsafe products
Published: 13.10.2009
No one expects a ladder to collapse under them or a knife to lose its handle mid-chop. But occasionally products fail us.
After you’ve dealt with the emergency – or if it was just a near miss – collect and record the evidence. Instead of throwing the faulty product out, you can take it back for a refund and report a safety issue to the Ministry of Consumer Affairs.
Read our Word of Advice column to find out more about what to do with unsafe products.
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